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Our Email Notification Addresses:

Please add this address to your email account’s safe sender list: sales@navtool.com

What Is an Email Safe Sender List?

A whitelist, or safe senders list, contains email addresses or domains from which you want to receive emails. By adding an address or domain to your safe sender list, you are telling your email application not to deliver those emails to your spam/junk folder.

Why Should I Do This?

On occasion, our messages might be delivered accidentally to your junk folder — or blocked completely by your email application. This won’t happen if you tell your application to deliver NavTool messages to your inbox.

How Do I Do This?

The process of whitelisting an email address is easy. You can start by selecting your email provider from the list below and following the instructions for that program. After you do this, be sure to monitor your spam/junk email folder to make sure our emails are not being delivered there. If you do find one of our emails in your spam/junk folder, just open the message and click the “Not Spam/Junk” button (see your email application’s help pages for how to do this). Also, please make sure you allow images to display in our emails.

For more information, please do not contact NavTool You will need to check your email application’s “Help” or “FAQ” files, or contact the application’s customer support center.

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 
 
 
 
 
1. Click the "Mail menu" and select "Address Book"
2. When the "Address Book" window opens up, click the "Add" button
3. Once the "Address Card for New contact" window loads, enter this email address into the "Other E-Mail" field: sales@navtool.com
4. Check the check box to make the from address the "Primary E-Mail" address
5. Click Save
 

1. Log into your AOL® web-based email account
2. Click “Contacts” on the menu on the left
3. Click “New” on the menu on the top.  Select “New Contact” from the drop down menu
4. In the space for “Email 1” enter: sales@navtool.com
6. Click “Create” on the menu at the top

Earthlink®

1. From your mailbox screen click on "Address Book"
2. Click the "Add" button
3. Into the "Email" space enter: sales@navtool.com
4. Click the "Save" button

Entourage®
1. Open an email from NavTool
2. Right-click our email address
3. Select "Add to address book" from the menu.
4. Click "Save"
Eudora®

1. Click on an email from NavTool
2. Under the “Special” menu, choose “Make Address Book Entry”

Gmail™

1. Log into your GmailTM account
2. Click "Contacts" along the left side of the page.
3. Click "Add Contact"
4. In the field labeled “Name” enter: NavTool
5. In the field labeled “Email” enter: sales@navtool.com
6. Click "Save"

Hotmail®

1. Log into your Hotmail® account and click "Options" - located at the top right, next to Help
2. Select “More Options” from the bottom of the drop down menu
3. Under Junk E-mail, click “Safe and blocked senders”
4. Click “Safe senders”
5. In the space labeled “Sender or domain to mark as safe:“, enter: @navtool.com
6. Click the “Add to list >>” button next to the dialog box

Juno®
1. From your mailbox screen click on the "Address Book" tab
2. Next to the "Lists" tab Click the "Add new contact" link
3. Into the "Email address space, enter: sales@navtool.com
4. Click the "Save" button
MacAfee Spamkiller®

1. Open the McAfee Spamkiller® application
2. Click the "Friends" tab
3. Click the "Email Address" tab
4. Click the "Down Arrow" to view your Personal Friends List
5. Along the Right Side choose "Add A Friend"
6. In the Address box, enter: sales@navtool.com
7. Click "Save"

Mozilla Thunderbird™

Add our email addresses into your Address Book:

1. Click the "Address Book" button
2. Make sure the Personal Address Book is highlighted
3. Click the "New Card" button. When the New Card window launches, select the "Contact" tab.  
4. Into the Email dialog box, enter: sales@navtool.com
5. Click "OK"

Whitelist your Address Book:


1. From the main drop down menu, select "Tools, Junk Mail Controls..."
2. When the Junk Mail Controls window launches, select the "Settings" tab
3. Update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail"
4. Click "OK"

MSN®
1. Click on 'Settings: E-mail | Junk e-mail" at the bottom left of the screen
2. On the e-mail settings screen, click on the "Junk E-mail Guard" link
3. Click on "Safe List"
4. In the space provided entitled “Add people to the safe list” enter: sales@navtool.com
5. Click "Add"

1. Open the Norton AntiSpamTM application
2. Click the "Status & Settings" tab
3. Click "AntiSpam"
4. Click "Configure"
5. Click the "Allowed List" tab
6. Click the "Add" button
7. In the "Email Address" box, enter: sales@navtool.com
8. Click "OK"

Outlook®

1. Select "Actions" in the top menu
2. Select "Junk E-mail" and click on "Junk E-mail Options"
3. Click the "Safe Senders" tab and click "Add"
4. Into the blank space and then enter: @navtool.com
5. Click the “OK” button on the address or domain window
6. Click the “OK” button on the Junk Email Options window

Yahoo!®
1. Open your mailbox and click on "Options" in the upper right hand corner
2. In the drop down menu, select "Mail Options"
3. Click on “Filters” in the menu on the left
4. Click the “Add” link
5. Update the “From” header: select “contains” from the drop down menu
6. Into the box to the right of the drop down enter: @navtool.com
6. Click the “Move the Message to”  drop down menu at the and select "inbox" at the bottom of page
7. Click the "Add Filter button 

If your email provider does not appear in the list above, you may be able to simply add our email address sales@navtool.com to your address book, which will allow our emails to be delivered to your inbox.

If, after adding us to your address book, you still do not receive our emails in your inbox, please check your spam folder, bulk folder, or junk folder. If you find our emails there, you will need to mark the message as “Safe”. Usually there is a “Not Spam” or “Not Junk” button located at the top of the email when you open it.

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