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e.g. Acura CL 2002 or NavRGB HA12

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Refund policy/Return policy:

Last day of return window 14 days after you received delivery of your purchase.

The following criteria must be met to qualify for a refund with in 14 calendar days from the date you receive the purchase. If you want to return your purchase, please know that the time period begins the day you receive your product.

    • Only regular priced items may be returned.
    • Product must be unopened. 
    • Product must be never programmed.
    • Product must be in original packaging. 
    • Product must be unused. 
    • Product must not be damaged.
    • Like-new condition.

    Not-Compatible Products: Last day of return window is 30 days after you received delivery of your purchase. (Non-compatible item must be verified via video call while the product is installed in the car)

    The following criteria must be met to qualify for a refund with in 30 calendar days from the date you receive the purchase. If you want to return your non-compatible product, please know that the time period begins the day you receive your product.  (Not compatible item must be verified via video call while the product is installed in the car)

      • Non-compatible item must be verified via video call for compatibility issues while the product is installed in the car. (Non-compatible item must be verified via video call while the product is installed in the car)
      • Non-Compatible product return must be received back to a returns processing center with in 30 calendar days from the date you receive the purchase. After 30 days only warranty exchange. (Non-compatible item must be verified via video call while the product is installed in the car)
      • You must create Support Ticket for all non-compatible products prior to starting a return process. (Non-compatible item must be verified via video call while the product is installed in the car)
      • Support tickets are issued via video call while the product is installed in the car prior to starting a return process. (Non-compatible item must be verified via video call while the product is installed in the car)
      • You must fill out Return Merchandise Authorization Form (RMA) prior to starting a return process. (Non-compatible item must be verified via video call while the product is installed in the car)
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