NavTool Privacy Policy

Your privacy matters to NavTool (“NavTool,” “we,” “us,” or “our”). This Privacy Policy explains what personal information we collect when you visit our websites, place orders, contact support, or use our services; how we use and share that information; and the choices you have.

Notice at Collection (California)

We collect the categories of personal information below for the purposes and retention periods shown. We do not sell personal information for money. We may “share” personal information for cross-context behavioral advertising as defined by California law; you can opt out (see “Your State Privacy Rights”).

1) Who this policy covers

This policy applies to NavTool websites and online services that link to it, including our store and support pages. It does not cover third-party sites we link to.

2) Information we collect

a) Information you provide to us

• Account and contact details (name, email, phone, billing/shipping address).
• Order and payment details (order numbers, purchased items, limited payment info from our processors).
• Support communications, survey responses, product registrations, and marketing preferences.
• Information you provide about others (e.g., shipping recipients).

b) Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and timestamps.
• Cookies, pixels, and similar technologies for essential site functions, analytics, and (where enabled) advertising.

c) Information from partners

We may receive shipping status, payment confirmations, or anti-fraud signals from payment, fulfillment, and analytics providers.

Sensitive Personal Information

We do not intentionally collect or use “sensitive personal information” (e.g., precise geolocation, government identifiers, racial or ethnic origin, health data) for inferring characteristics or for advertising. If this changes, we will update this policy and, where required, provide a way to limit our use.

3) How we use information

• Process orders, payments, shipping, returns, and warranty requests.
• Provide customer service and technical support.
• Operate, secure, and improve our websites and services.
• Send important transactional messages (order updates, policy changes).
• Where permitted, send product updates and marketing (you can opt out anytime).
• Detect and prevent fraud, abuse, and security incidents.

4) Cookies & analytics

We use cookies and similar tools to keep you signed in, remember preferences, measure site performance, and understand how our pages are used. You can control cookies in your browser settings. Some features may not work correctly with cookies disabled.

Cookie Choices

You can manage non-essential cookies via your browser and (where available) our cookie preferences tool. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale/sharing or targeted advertising for that browser, where required by law.

5) How we share information

We share personal information only as needed to run our business:

• Service providers (e.g., payment processors, shippers, cloud hosting, analytics, customer support) bound by contract to protect your data.
• Legal and safety when required by law or to protect our rights, users, or the public.
• Business transfers if we undergo a merger, acquisition, or asset sale.

We do not sell personal information. Some states define “share” for cross-context behavioral advertising; where applicable, you can opt out via browser settings and cookie controls, and we will honor legally required choices.

6) Your choices

• Marketing: unsubscribe using links in our emails or contact us.
• Cookies: manage in your browser; essential cookies are required for core site functions.
• Account info: update by signing in or contacting support.

Your State Privacy Rights (CA, CO, CT, VA, UT)

Residents of certain U.S. states have the right to request access, deletion, correction, portability, and to opt out of (i) sale of personal information, (ii) sharing for cross-context behavioral advertising, and (iii) targeted advertising or certain profiling. You can exercise these rights at https://www.navtool.com/contact-us.aspx. We will verify your request and respond as required by law.

Do Not Sell or Share / Opt Out of Targeted Advertising. If our site uses advertising or analytics that qualify as “sharing” or “targeted advertising,” you may opt out via your browser settings and our cookie controls. We also honor browser-level opt-out signals, including the Global Privacy Control (GPC), where required.

Authorized Agents (CA). You may use an authorized agent to submit a request. We require proof the agent is authorized and may ask you to verify your identity directly with us.

Appeals (CO/CT/VA). If we deny your request, you may appeal by contacting us at our contact page. We will explain our decision and how you can contact your state regulator.

7) Your privacy rights (general)

Depending on your location, you may have rights to request access, correction, deletion, portability, or to limit/opt-out of certain processing. To exercise a right, contact us at https://www.navtool.com/contact-us.aspx. We’ll verify your request and respond as required by law.

8) International data transfers

We operate in the United States and may transfer information to service providers in other countries. Where required, we use appropriate safeguards (e.g., contractual protections).

EEA/UK Privacy Notice

Controller: NavTool, USA. Contact: https://www.navtool.com/contact-us.aspx.

Lawful bases: We process personal data where necessary to perform a contract (e.g., fulfill an order), to comply with legal obligations (e.g., tax, accounting), with your consent (e.g., certain marketing cookies), and for our legitimate interests (e.g., site security, fraud prevention, improving services) unless those interests are overridden by your interests or fundamental rights.

Transfers: If we transfer personal data outside the EEA/UK, we use appropriate safeguards such as Standard Contractual Clauses.

Your rights: You may request access, correction, deletion, restriction, portability, and object to certain processing. You can also lodge a complaint with your local data protection authority. To make a request, use our contact page above.

9) Security

We use administrative, technical, and physical safeguards to protect personal information. No system is 100% secure; please use strong passwords and keep your account details confidential.

10) Retention

We keep personal information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements.

How Long We Keep Information

11) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can delete it.

12) Third-party links

Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before providing personal information.

Financial Incentives (California) — if applicable

From time to time, we may offer a discount or similar benefit in exchange for your personal information (e.g., email address). Participation is voluntary and you can withdraw at any time. We estimate the value of the incentive based on associated costs and anticipated revenue or data value. Details will be presented at the point of sign-up.

13) Changes to this policy

We may update this Privacy Policy from time to time. We’ll post the updated version here and change the “Last updated” date below. Material changes will be highlighted for a reasonable period.

14) Contact us

For privacy requests or questions, please use our contact page:
https://www.navtool.com/contact-us.aspx